Privacy police

Last Updated: February 27, 2025

This Privacy Policy describes how My Store (the "Site," "we," "us," or "our") collects, uses, and discloses your personal data when you visit our Site, use our services, or make a purchase at vogue-hive.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or another person whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Data

To provide the Services, we collect personal information about you from various sources, as outlined below. The information we collect and use depends on your interactions with us.

In addition to the specific uses detailed below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Data We Collect

The types of personal data we collect about you depend on your interactions with our Site and use of our Services. When we use the term "personal data," we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal data we collect.

Information We Collect Directly From You

Information you provide directly through our Services may include:

  • Contact details, including your name, address, phone number, and email address.

  • Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account details, including your username, password, security questions, and other information used for account security.

  • Customer support information, including information shared when you contact us for assistance.

Some features of the Services require you to provide us with specific personal information. If you choose not to provide this information, you may not be able to use or access certain features.

Information We Collect About Your Use

We may also automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include details about how you access and use our Site, device information, browser information, network connection details, IP address, and other interaction-related information.

Information We Obtain From Third Parties

Lastly, we may obtain information about you from third parties, including vendors and service providers that collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify.

  • Payment processors, which collect payment information (e.g., bank account, credit card, or debit card details) to process your payments, fulfill orders, and provide requested products or services.

  • Marketing and analytics partners, which may collect information about your interactions with our Site, emails, advertisements, and other online tracking technologies.

All information we obtain from third parties is treated in accordance with this Privacy Policy. See also the section below on Third-Party Websites and Links.

How We Use Your Personal Data

  • Providing Products and Services: We use your personal data to provide the Services under our contract with you, including processing payments, fulfilling orders, managing your account, arranging shipments, and facilitating returns and exchanges.

  • Marketing and Advertising: We may use your personal data for marketing purposes, such as sending promotional emails or displaying advertisements tailored to your interests.

  • Security and Fraud Prevention: We use your personal data to detect, investigate, or take action against fraudulent, illegal, or malicious activities.

  • Communication and Service Improvement: We use your personal data to offer customer support and improve our Services.

Cookies

We use cookies on our Site to enhance and improve your experience. More information about the cookies we use in connection with Shopify can be found at https://www.shopify.com/legal/cookies.

How We Disclose Personal Data

We may disclose your personal data to third parties under the following circumstances:

  • With vendors or service providers performing functions on our behalf (e.g., payment processing, data analysis, customer support, shipping partners).

  • With business and marketing partners to provide services and display advertisements.

  • With affiliates within our business group, in our legitimate interest to run a successful business.

  • In connection with a business transaction, such as a merger, acquisition, or legal obligation.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy or security practices, and we encourage you to review their privacy policies.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal data from children under 16. If you are a parent or guardian of a child who has provided us with personal data, please contact us to request deletion.

Data Security and Retention

We implement security measures to protect your personal data, but no system is 100% secure. We retain personal data for as long as necessary to provide the Services, comply with legal obligations, and resolve disputes.

Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Right to access: Request access to your personal data.

  • Right to deletion: Request deletion of your personal data.

  • Right to correction: Request correction of inaccurate personal data.

  • Right to data portability: Request a copy of your personal data in a portable format.

  • Right to opt out: Request to opt out of the "sale" or "sharing" of personal data or targeted advertising.

  • Right to restrict processing: Request to limit the processing of your data.

  • Right to withdraw consent: Withdraw consent where processing is based on consent.

  • Right to appeal: Challenge our decisions regarding your privacy rights.

To exercise your rights, contact us using the details below.

Complaints

If you have concerns about how we handle your personal data, contact us using the information below. You may also have the right to file a complaint with your local data protection authority.

International Users

We may transfer, store, and process your personal data outside your country. If we transfer your personal data outside of Europe, we rely on recognized transfer mechanisms such as the EU Standard Contractual Clauses.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you want to exercise your rights, please email us at hivevogue88@gmail.com

Unless explicitly stated otherwise, we are the data controller for your personal data under applicable data protection laws.